Shipping policy
Shipping Policy
Effective Date: 12/27/2024
At Eternal Sweats LLC, we strive to process and ship your orders as quickly as possible. Please review our shipping policy below for details on processing times, shipping rates, and delivery estimates.
1. Order Processing
• Orders are processed within 2-5 business days (excluding weekends and holidays) after payment is received.
• You will receive a confirmation email with tracking information once your order has shipped.
• Processing times may be delayed during high-demand periods, such as holidays or sales.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and chosen shipping method. Estimated delivery times:
Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-10 business days $5
Expedited Shipping 2-5 business days $10
Express Shipping 1-3 business days $20
Please note that these are estimated delivery times and may vary due to carrier delays or other unforeseen circumstances.
3. Shipping Destinations
We currently ship to addresses within the United States. International shipping options will be available soon.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates to appear.
5. Lost, Stolen, or Delayed Packages
• Eternal Sweats LLC is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the carrier.
• If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.
• If your package is lost in transit, contact us at [your email here], and we will do our best to assist you.
6. Incorrect Shipping Address
Please double-check your shipping address before completing your order. If you enter an incorrect address, please contact us immediately at [your email here]. If your order has already shipped, we are unable to make changes.
7. International Shipping (Coming Soon!)
We are working on offering international shipping. Stay tuned for updates!
8. Contact Us
If you have any questions about shipping, please reach out to us at customerservice@eternalsweats.com